In this privacy policy, we explain how we collect and process personal data in connection with our website. Personal data is all information that relates to an identified or identifiable person.

1. responsible person and contact

The person responsible for this website is: Moritz Schneider
Weidweg
3032 Hinterkappelen, Switzerland
E-mail: info@theta-music.com This privacy policy is intended for all users worldwide and complies with both the Swiss Data Protection Act (DSG) and the General Data Protection Regulation (GDPR) of the European Union, where applicable. If you have any questions about data protection or the processing of your personal data, you can contact us at the above address.

2. collection and processing of personal data

2.1 Data when using the website

When you visit our website, we automatically collect technical information such as

  • Browser type and version,
  • Operating system,
  • IP address,
  • Date and time of access,
  • pages visited.

We use this data to ensure the operation and security of the website and for statistical analysis (see section 3).

2.2 Data when placing an order in the online store

When you place an order, we collect the following data:

  • First name, last name,
  • Billing and delivery address,
  • E-mail address,
  • Telephone number (optional),
  • ordered products,
  • Payment data.

This data is used to process your order, for accounting purposes and to fulfill legal obligations.

We work with external payment service providers such as Stripe and PayPal to process payments. These providers only receive the data required for payment. Stripe and PayPal are based in the USA. Your data may be transferred to the USA, whereby we ensure that appropriate protective measures are taken in accordance with the GDPR and the Swiss Data Protection Act. The data protection guidelines of the respective payment service provider apply to the processing of this data.

2.3 Data when making contact

If you contact us by e-mail or via the contact form, we collect the information you provide (e.g. name, e-mail address) to process your request.

3. cookies and tracking

3.1 Cookies

Our website uses cookies to provide functionalities (e.g. shopping cart) and to improve user-friendliness. Cookies can store information such as your IP address and your usage behavior. You can deactivate cookies in your browser settings; however, this may limit the functionality of the website.

3.2 Matomo Analytics

We use Matomo Analytics to analyze the use of our website anonymously. The data is stored exclusively on our servers in Switzerland and is not passed on to third parties. You can deactivate the analysis of your website usage here:

3.3 YouTube

Videos from YouTube are embedded on our website. These are integrated in the so-called extended data protection mode. As soon as you play a video, a connection to the YouTube servers is established and personal data, such as your IP address, may be transmitted to YouTube. YouTube is independently responsible for the processing of data by YouTube. Further information can be found in YouTube’s privacy policy.

4. disclosure of personal data

Your data will only be passed on to third parties if this is necessary, e.g:

  • to payment service providers for the processing of payments,
  • to hosting service providers (server location Switzerland),
  • to authorities, if required by law.

Your data will not be passed on for advertising purposes.

5. storage period

We only store your personal data for as long as is necessary to fulfill the purposes for which it was collected:

  • Order data and invoices are stored in accordance with statutory retention periods (10 years).
  • Technical data such as IP addresses are anonymized or deleted after 12 months.
  • Data required for the fulfillment of the contract will be stored for the duration of the contractual relationship and beyond in accordance with the statutory retention periods.

6. data security

Your data is transmitted in encrypted form using SSL/TLS to protect it from unauthorized access. Nevertheless, the security of data transmitted via the internet (e.g. by email) cannot be fully guaranteed.

7. your rights

You have the following rights in relation to your personal data:

  • Information: Information about what data we store about you.
  • Correction and deletion: Correction or deletion of your data, provided there are no statutory retention obligations to the contrary.
  • Right to restriction of processing: Under certain conditions, you can request the restriction of the processing of your data
  • Withdrawal of consent: Withdrawal of your consent to processing.
  • Complaint: Complaint to the data protection authority (Switzerland: www.edoeb.admin.ch).

8. changes to this privacy policy

We reserve the right to amend this privacy policy if necessary. The latest version is available on our website. Version 2024.02, November 2024